Printer Repair Technicians, Service & Parts

HP, Lexmark & Brother Printer Local and National Repair Services

Includes Laser Printers, Wide Format Printers, Color Laser Printers, Mono laser Printers & MFP printers

Factory Trained

Certified Technicians

All RE service technicians go through an extensive training on every printer we service.

RE provides authorized factory service for Brother, HP, Lexmark, and OKI. Technicians are dispatched via their cell phones for timely repair.

 

RE Web Based Service

Ordering System

Place service calls, view open calls, order supplies and that’s just the beginning.

Each time RE “touches” a printer, we assign the printer with its own unique ID number. This in turn allows you to place service calls on-line, view a specific printer service history or run a variety of reports to help manage your printer inventory and consumable purchases. Best of all, it’s free! No software to load or purchase.

RE will issue you a login and password, and you’re ready to start managing your printer inventory immediately.

Authorized Warranty

Repair Facility

RE is Factory Authorized Warranty Repair facility for Brother, HP, Lexmark, and OKI.

Providing on-site and depot printer repair during the manufacturers One (1) Year warranty period. RE also offers extended warranties and service plans to accommodate your service needs once the manufactures warranty period expires.

Time & Materials Service Plan

This service plan is well suited for those moderate users who want quality service at an affordable price, but don’t feel their printing volume warrants a service agreement. Our “Time & Materials” plan offers the flexibility and convenience of paying for repairs as they arise. With a standard response time of next business day, a RE service technician will provide on-site repair at the following rates:

On Site Repair

Laser printer (mono):

Brother, HP, Lexmark, OKI & Samsung:
$90/hour + $20 Travel + Parts

Laser printer (color):

Brother, HP, Lexmark, OKI & Samsung:
$100/hour + $20 Travel + Parts

Plotters:

$175/hour + $20 Travel + Parts


We require a credit card up-front for onsite service for new customers! If technician is looking at more than one printer we will give a $30 discount per machine.

Carry In (bench repair):

  • $40/hour for (mono) laser printers parts additional
  • $75/hour for (color) laser printers parts additional